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ISI - Installation Specialists, Inc.

ISI - Installation Specialists, Inc.

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furnishings Finishes Wood, plastics & composites

About

Complete Installation Solutions for Chicagoland’s Commercial Interiors

ISI has been installing commercial furniture systems in Chicago for 47 years. We continue to deliver excellence and break new ground on behalf of manufacturers, dealers, general contractors, interior designer, architects, and end users.


When established in 1973, ISI was Chicago’s only full-service furniture installation company. It was a simpler time as ‘systems’ were all manufacturers developed and a basic kit-of-parts were all dealers sold. 


Commercial interiors have since changed drastically. Multiple major manufacturers, hundreds of ancillary lines, and an infinite finish palette and componentry list are now part of our everyday business. As the industry evolved, so did ISI. We expanded our manufacturer relationships, studied new products as they hit the market, and developed symbiotic alliances with national and local dealer partners.


Today we receive, deliver, install, store, maintain, and manage products for most markets in the built environment. We are known throughout the region as the premier installers for commercial furniture, architectural walls, window coverings, and custom millwork.


ISI is a second generation family-owned company with a well-known commitment to client success and dedication to its employees. Whether in the field, the warehouse or the office, our team demonstrates a strong work ethic, a can-do attitude, and an incredible ability to problem solve.



Logistics Support for High Efficiency and Responsive Service

On any given day, approximately 200 full-time union carpenters are deployed from ISI to projects around Chicagoland. Our field carpenters average 20 years of experience in furniture or architectural wall installation and 75% of them are qualified as project foremen. All ISI installers are OSHA 30-certified and manufacturer-trained and certified in a wide variety of brands and lines. 


To support our field crews, ISI’s office team includes sales professionals, project managers, project coordinators, receiving specialists, dispatchers, and accounting and administrative support specialists. Key to keeping product moving, our warehouse is fully staffed with a dedicated manager, asset management specialists, warehouse staff and drivers.


ISI offers 200,000 SF of secure, insured, racked and open warehousing space centrally located to best serve Greater Chicagoland. Clients can rest assured that their product is protected with our fire and smoke detection, fire suppression, back-up generator, and video security safeguards. Our branded fleet includes one tractor-trailer, seven 24-foot straight trucks, and two 16-foot vans. All vehicles are equipped with GPS and side and rear-mounted video.


ISI invests steadily in information and communication technologies that control costs, tighten response times, and boost productivity for both team members and partners. Our custom project management system was built for desktop and mobile use, and dovetails with the ISI app platform to facilitate real-time voice, data, and visual communications between field, office and client teams. We also utilize SnapTracker™ to manage client assets and PlanGrid to collaborate with general contractors and additional project partners during installation and punchlist phases. 


As a technology-rich company, ISI offers the following for client convenience and efficiency:

  • Schedule notifications via email immediately prior to project start-up 
  • Daily progress reports including photographic documentation 
  • Mobile sign-off of work orders and change orders
  • Online scheduling of inbound product deliveries to ISI’s main warehouse


Installation, Reconfiguration, Touch-Up and Repair, and Disposition of:

  • Commercial furniture (systems, casegoods, and ancillary)
  • Demountable walls
  • Fixed seating 
  • High-density storage
  • Hospitality FF&E
  • Laboratory furniture
  • Millwork 
  • Retail fixtures
  • Window coverings (motorized and manual)


Associated Services Offered:

  • Asset Management
  • Decommissioning
  • Project Management
  • Relocation
  • Warehousing
  • Warranty and Maintenance

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