Dispute Resolution
Dispute Resolution
Thursday, February 10, 2022 (8:00 AM - 12:00 PM) (CST)
Description
It's a sure bet team members and customers with different backgrounds, interests, and personalities will bring different viewpoints to the table. It's also a sure bet those viewpoints can create stress and conflict. This program will provide you with practical, tactful communication techniques to address disputes and resolve them constructively.
Learning Objectives:
- Practice positive listening skills
- Understand the strengths and weaknesses of your communication style and how to adjust to others for effectiveness
- Address conflict by first knowing its source
- Apply strategies to constructively handle conflict
- Use a proactive process to resolve conflict
Register today as space is limited to 25 attendees.
Presented by Chicagoland Construction Education & Training Foundation
Pricing
Open to CAGC Members Only: $185
Lewis University Oak Brook Campus
1111 W. 22nd 7th Floor
Oak Brook, IL 60523 United States
1111 W. 22nd 7th Floor
Oak Brook, IL 60523 United States
Thursday, February 10, 2022 (8:00 AM - 12:00 PM)
(CST)
Registered Guests
22
22
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