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Dispute Resolution

Dispute Resolution

Thursday, February 10, 2022 (8:00 AM - 12:00 PM) (CST)

Description

It's a sure bet team members and customers with different backgrounds, interests, and personalities will bring different viewpoints to the table. It's also a sure bet those viewpoints can create stress and conflict. This program will provide you with practical, tactful communication techniques to address disputes and resolve them constructively.

Learning Objectives:

  • Practice positive listening skills
  • Understand the strengths and weaknesses of your communication style and how to adjust to others for effectiveness
  • Address conflict by first knowing its source
  • Apply strategies to constructively handle conflict
  • Use a proactive process to resolve conflict

Register today as space is limited to 25 attendees.

Presented by Chicagoland Construction Education & Training Foundation

Pricing

Open to CAGC Members Only:  $185

Lewis University Oak Brook Campus
1111 W. 22nd 7th Floor
Oak Brook, IL 60523 United States
Event Contact
Stacey Kelly
(773) 444-0465
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Thursday, February 10, 2022 (8:00 AM - 12:00 PM) (CST)
Registered Guests
15
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